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Received aSection 129notice?

It is a formal warning under the National Credit Act. You have 10 business days to respond before the matter can escalate to court.

Free & confidentialNCR registered

What are your options?

Pay or arrange arrears

If affordable

Dispute the amount

If incorrect

Debt Counsellor

If debt is unaffordable

Do not ignore it: the 10 business-day window matters.

Prepare for a conversation about the notice

Have the full notice available, including the creditor name, account number and the date you received it. If you have received later letters, a summons or court papers, include those too. They help the adviser understand the current stage of the account.

  • Check the amount against your statements and gather records of payments or disputes.
  • Write down your income, essential expenses and other repayments.
  • Ask what response is needed, who should receive it and which deadline applies.
  • Keep copies of documents and any written agreement about the next step.

Sending a callback request does not itself respond to a legal notice. If a deadline is close, seek help promptly and make sure the notice is assessed.

Not sure what to do next?